Introduction

1. Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.souqdelta.com (the “Site”).

Protecting your private information is our priority. This Statement of Privacy applies to https://www.souqdelta.com and governs data collection and usage. We have developed this policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our privacy policy.

Similar to other commercial websites, our website utilizes a standard technology called ‘cookies’ (see our cookies policy page for more information) and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our site, and the websites visited just before and just after our own, as well as your IP address.

2. INTRODUCTION

This Policy sets out the conditions under which we may process any information that we collect from you, or that you provide to us. It covers information that could identify you (“personal information”) and information that could not. In the context of the law and this notice, “process” means collect, store, transfer, use or otherwise act on information.

******1. We take seriously the protection of your privacy and confidentiality. We understand that all visitors to our website are entitled to know that their personal data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party. ******2. Souq Delta undertakes to preserve the confidentiality of all information you provide to us, and hope that you reciprocate. ******3. The law requires us to tell you about your rights and our obligations to you in regards to the processing and control of your personal data.

3. COLLECTION OF YOUR PERSONAL INFORMATION

Souq Delta may collect personally identifiable information when you purchase any product on https://www.souqdelta.com which might be subject to delivery to your designated address provided. We collect information such as your: Name, Address, E-mail Address, and Phone Number. https://www.souqdelta.com may also collect anonymous demographic information, which is not unique to you.

Souq Delta encourages you to review the privacy statements of websites you choose to link to from Souq Delta so that you can understand how those websites collect, use and share your information. We are not responsible for the privacy statements or other content on websites outside of the Souq Delta website.

4. WHAT INFORMATION WE COLLECT AND WHY?

We may collect information about you directly from you, as well as automatically through your use of our Site or Services.

******Information We Collect Directly from You: Certain areas and features of our Site and Services require product purchase. For the purpose of the purchase, you will provide your name, email address, delivery address, payment details, and IP address. This information may include identifiable data based upon biometric information including age, gender, geolocation, clothes style and size, accessories, body type, and time. ******Information We Collect Automatically: We may automatically collect the following information about your use of our Site via some software analytics including the length of time you visit our Site and your movement through our Site. ******We may also collect the following information: device ID; location and language information.

5.WE DO NOT SELL, RENT OR LEASE ITS CUSTOMER LISTS TO THIRD PARTIES.

Souq Delta may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Souq Delta, and they are required to maintain the confidentiality of your information.

Souq Delta will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Souq Delta or the site; (b) protect and defend the rights or property of Souq Delta; and, (c) act under exigent circumstances to protect the personal safety of users of Souq Delta, or the public.

6. INFORMATION WE PROCESS BECAUSE WE HAVE A CONTRACTUAL OBLIGATION WITH YOU

When you use Souq Delta website, you agree to our terms and conditions, a contract is formed between you and us.

In order to carry out our obligations under that contract, we must process the information you give us. Some of this information may be personal information.

We may use it in order to: **1. verify your identity for security purposes **2. sell products to you **3. provide you with our classified services **4. provide you with suggestions and advice on services and how to obtain the most from using our website.

Souq Delta may aggregate this information in a general way and use it to provide class information, for example, to monitor our performance with respect to a particular service we provide. If we use it for this purpose, you as an individual will not be personally identifiable. Souq Delta shall continue to process this information until the contract between us ends or is terminated by either party under the terms of the contract.

Except where you have consented to our use of your information for a specific purpose, we do not use your information in any way that would identify you personally. Souq Delta may aggregate it in a general way and use it to provide class information, for example, to monitor the performance of a particular page on our website.

You may withdraw your consent at any time by instructing us ([email protected]) However, if you do so, you may not be able to use our website or our services further

7. RETENTION PERIOD FOR PERSONAL DATA

Except as otherwise mentioned in this privacy notice, Souq Delta keeps your personal information only for as long as required by us: **1. To provide you with the services you have requested; **2. To comply with other law, including for the period demanded by our tax authorities; **3. To support a claim or defense in court.

8.OPT-OUT & UNSUBSCRIBE

We provide users the opportunity to opt-out of receiving communications from us by reading the unsubscribe instructions located at the bottom of any e-mail they receive from us at any time. Users who no longer wish to receive our newsletter or promotional materials may opt-out of receiving these communications by clicking on the unsubscribe link in the e-mail.

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. Users may opt-out of receiving any or all communications from Souq Delta by contacting us here:

Web page: https://www.souqdelta.com

Email: [email protected]

9.YOUR RIGHTS

You are entitled to the following rights under applicable laws: ****The right to access: you may at any time request to access your personal data. Upon request, we will provide a copy of your personal data in a commonly used electronic form. **** The right to rectification: you are entitled to obtain rectification of inaccurate personal data and to have incomplete personal data completed. ****The right to erasure: under certain circumstances (including processing on the basis of your consent), you may request us to delete your User Data. Please note that this right is not unconditional. Therefore, an attempt to invoke the right might not lead to an action from us. ****The right to object: to certain processing activities conducted by us in relation to your personal data, such as our processing of your personal data based on our legitimate interest. The right to object also applies to the processing of your personal data for direct marketing purposes. ****The right to data portability: you are entitled to receive your personal data (or have your personal data directly transmitted to another data controller) in a structured, commonly used and machine-readable format.

10.INTELLECTUAL PROPERTY RIGHTS

All copyrights, trademarks, patents and other intellectual property rights in and on our website and all content and software located on the site shall remain the sole property of Souq Delta or its licensors. The use of our trademarks, content and intellectual property is forbidden without the express written consent from us.

You must not: Republish material from our website without prior written consent. Sell or rent material from our website. Reproduce, duplicate, create derivative, copy or otherwise exploit material on our website for any purpose. Redistribute any content from our website, including onto another website.

11.ACCEPTABLE USE

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else’s use and enjoyment of the website. Prohibited behavior includes harassing or causing distress or inconvenience to any other user within our website. You must not use our website to send unsolicited commercial communications. You must not use the content on our website for any marketing related purpose without our express written consent.

12.THIRD-PARTY ANALYTICS

We use automated devices and applications, to evaluate usage of our Site and, to the extent permitted, our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. These entities may use tracking technologies to perform their services.

13.VERIFICATION OF YOUR INFORMATION

When we receive any request to access, edit or delete personal identifiable information we shall first take reasonable steps to verify your identity before granting you access or otherwise taking any action. This is important to safeguard your information.

14.ENCRYPTION OF DATA SENT BETWEEN US

Souq Delta website uses Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to encrypt any data you give us. Whenever information is transferred between us, you can check that it is done so using SSL by looking for a closed padlock symbol or another trust mark in your browser’s URL bar or toolbar.

15.HOW YOU CAN COMPLAIN

If you are not happy with our privacy policy or if any complaints, then you should tell us by email. Our e-mail address is [email protected]

16.REVIEW/MODIFICATION OF THIS PRIVACY POLICY

Souq Delta may update this privacy notice from time to time as necessary. The terms that apply to you are those posted here on our website on the day you use our website. We solely advise you to print a copy for your records.

If you have any question regarding our privacy policy, please contact us through:

E-mail: [email protected]

17.COOKIES POLICY

The Souq Delta website uses cookies. They are placed by software that operates on our servers, and by software operated by third parties whose services we use. When you first visit our website, we ask you whether you wish us to use cookies. If you choose not to accept them, we shall not use them for your visit except to record that you have not consented to their use for any other purpose.

If you choose not to use cookies or you prevent their use through your browser settings, you will not be able to use all the functionality of our website.

18.WHY WE USE COOKIES ON OUR WEBSITE

Please read these terms and conditions carefully before using https://www.souqdelta.com. This website is operated and managed by Souq Delta. In the whole extent of this website, every point the terms “we”, “us” or “our” is used, it refers to Souq Delta. By purchasing goods from us, you involve in our “Service” and agree to be bound by the following terms and conditions stated, including the policies referenced herein and/or available by hyperlink. These Terms and Conditions are applicable to all users of the site, including without limitation every user who is browsers, customers and merchants. If you disagree with all or any of the terms of use in this agreement, then you may consider not to access the website or use any of the services.

We use cookies in the following ways: To track how you use our website To record whether you have seen specific messages we display on our website To keep you signed in our site To record your answers to surveys and questionnaires on our site while you complete them To record the conversation thread during a live chat with our support team

19.PERSONAL IDENTIFIERS FROM YOUR BROWSING ACTIVITY

Information about your computer hardware and software may be automatically collected by Souq Delta This information can include your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Souq Delta website.

Requests by your web browser to our servers for web pages and other content on our website are recorded.

Our website records information such as your geographical location, your Internet service provider and your IP address. We also record information about the software you are using to browse our websites, such as the type of computer or device and the screen resolution.

Souq Delta uses this information in aggregate to assess the popularity of the webpages on our website and how we perform in providing content to you.

20.USE OF RE-MARKETING

Re-marketing involves placing a cookie on your computer when you browse our website in order to be able to serve to you an advert for our products or services when you visit some other website.

Souq Delta may use a third party to provide us with re-marketing services from time to time. If so, then if you have consented to our use of cookies, you may see advertisements for our products and services on other websites.

  1. SOUQ DELTA privacy policy describes the ways in which we collect, store, use and protect your personal information, and it is important for you to review this privacy policy.
    By "Personal Information", we mean information that can be associated with a specific person and can be used to identify that person.
  2. We do not consider anonymized information to constitute personal information, as it cannot be used to identify a specific person. We collect personal information from you when you use SOUQ DELTA App or its related websites and services (including, without limitation, when you register, buy, sell and swap items or participate in auctions or when you telephone or email our customer support team).
    By providing us with your personal information, you expressly consent to us processing your personal information in accordance with the terms of our privacy policy.
  3. We may amend our privacy policy at any time by posting a revised version on the site.
    The revised version will be effective at the time we post it, and following such posting, your continued use of SOUQ DELTA App or its related website and services will constitute your express consent to us continuing to process your personal information in accordance with the terms of our revised privacy policy.
  4. We last amended SOUQ DELTA privacy policy on 12 March 2017 and we would encourage you to check the site regularly for the announcement of any amendments to our privacy policy.
    Our privacy policy covers the following topics:-
    1. Our collection of your personal information
    2. Our use of your personal information
    3. Your use of your and other users’ personal information
    4. Accessing, reviewing and amending your personal information
    5. Third party website links.
    6. Cookies.
    7. No spam or spoof emails.
    8. Protecting your personal information
    9. How you can contact us about privacy questions

    Our collection of your personal information:-
    1. As part of your registration on SOUQ DELTA App or site, you will be asked to provide us with certain personal information, such as your name, address, email address and telephone number and other similar information as well as some additional information about you such as your date of birth or other identifying information.
      Additionally, in order for us to verify you are a human and not an impersonator, we may need to verify your phone number and email address.
    2. Following your registration on the App or Site, you should not share any personal information (including any financial information) anywhere on the App and Site other than on the My Account section.
      Restricting the sharing of personal information to the My Account section protects you from the possibility of fraud or identity theft. The posting by you of any personal information anywhere on the App and Site other than on the My Account section may lead to the suspension of your account.
    3. We will collect transactional information based on your activities using SOUQ DELTA (such as buying and selling items), This transactional information is used solely in relation to the transactions you undertake on SOUQ DELTA and for no other reasons.
    4. Please note that we may use your Internet protocol (or IP) address (which is a unique number assigned to your computer server or your Internet service provider (ISP)) to analyse user trends and improve the administration of SOUQ DELTA.
    5. We may also collect information about your computer (for example, device type, browser type) and navigation information (for example, the pages you visit on SOUQ DELTA) along with the times that you access SOUQ DELTA.
      SOUQ DELTA App is allowed to use your device's camera and gallery when you chows ad images for a new item, or when you edit photos for a previous ad.
      Finally, we may collect additional information from or about you in other ways not specifically described here.
      For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments relating to your use of SOUQ DELTA.
      For example, we may collect information related to your contact with our customer support team or store results when you respond to a survey. We may also collect feedback ratings and other comments relating to your use of SOUQ DELTA.
    1. We only use your personal information to provide services and customer support to you; to measure and improve our services to you; to prevent illegal activities and implement our user agreement with you ("User Agreement"); troubleshoot problems; collect fees; provide you with promotional messages and verify information you give us with third parties. For example, we may share some of the personal information you give us with verification services with third parties for fraud screening purposes.
    2. Though we make every effort to preserve your privacy, we may need to disclose your personal information to law enforcement agencies, government agencies or other third parties where we are compelled so to do by court order or similar legal procedure; where we are required to disclose your personal information to comply with law; where we are cooperating with an ongoing law enforcement investigation or where we have a good faith belief that our disclosure of your personal information is necessary to prevent physical harm or financial loss, to report suspected illegal activity or to investigate a possible violation of our User Agreement.
    3. In the event of a sale of SOUQ DELTA, any of its affiliates and subsidiaries or any related business assets, your personal information may be disclosed to any potential purchaser for the purposes of the continued provision or otherwise in relation to any such sale.
      We may share your personal information with our other group companies so as to provide joint content and services to you, to help detect illegal acts and/or the violations of our policies.
      We may also share your personal information with other site members as part of an auction or purchase on the site. For example, at the end of a successful auction on the site we will provide the seller and the successful buyer with each other’s contact information.
      This contact information will be the personal information provided by you to us on registration and, as a result, should always be kept up-to-date.
    4. Additionally, information relating to items you are buying or selling will be displayed on the App and site. This information can include details of your user ID, your phone number, your address, feedback ratings and associated comments relating to your use of App and site.
    5. We do not sell or rent any of your personal information to third parties in the normal course of doing business and will only share your personal information with third parties in accordance with this privacy policy.
    6. By registering on the app or site, you give us your express consent to receive promotional emails and messages about our services and emails announcing changes to, and new features on SOUQ DELTA.
    7. Additionally, we do use comments made by you about SOUQ DELTA for marketing purposes and by making such comments you expressly consent to our using such comments for marketing purposes.

    Your use of your and other users’ personal information:-

    1. Members may need to share personal information with each other to complete transactions on SOUQ DELTA. You should respect, at all times, the privacy of other members.
    2. We cannot guarantee the privacy of your personal information when you share personal information with other members, so you should always seek information on the privacy and security policies of any other members with whom you are transacting prior to sharing any of your personal information with another member.
    3. This privacy policy does not cover your release of your personal information to another member.
    4. You agree to use any personal information received from another site member in relation to a transaction on the site solely in relation to such transaction and shall not use the information received from another site member for any other purposes (except with the express consent of the other site member).
    5. You acknowledge and agree and you shall use personal information received from another site member in accordance with all applicable laws.

    Accessing, reviewing and amending your personal information:-

    1. You can access and review your personal information in the "My Account" section of the App and site.
      If your personal information changes in any way or is incorrectly presented on SOUQ DELTA you should immediately update or correct your personal information (as applicable) by accessing the My Account section on SOUQ DELTA or, alternatively, by contacting our customer support team.
      The "Contact us" link at the top of each Site webpage contains our customer support email and phone details.
    2. Please note that we shall retain your personal information during and following the end of your use of SOUQ DELTA as required to comply with law, for technical troubleshooting requirements, to prevent fraud, to assist in any legal investigations and to take any other actions otherwise permitted by law.

    SOUQ DELTA may contains links to other websites. Please be aware that we are not responsible for the privacy practices of such other websites. We encourage you when you leave SOUQ DELTA to read the privacy statements of each and every website you visit if you intend to provide personal information to that website. Our privacy policy applies solely to your personal information that we collect on SOUQ DELTA.

    1. Like many similar apps and websites, SOUQ DELTA uses 'cookie' technology (small files placed on your Device). When you go to particular website pages on the site, the cookie identifies your browser with a unique, random number.
    2. The cookies we use do not reveal any personal information about you. Cookies help us improve your experience of SOUQ DELTA and also help us understand which parts of our site are the most popular. You are always free to decline our cookies if your browser permits, although doing so may interfere with your use of SOUQ DELTA

    No spam or spoof emails

    We do not tolerate spam or spoof. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content.

    To report spam or spoof emails, please forward the email to [email protected]

    Protecting your personal information

    We hold your personal information on servers located in Europe and the Americas.

    By providing us with personal information, you consent to the transfer of your personal information to, and its storage on, our servers located in Europe and the Americas. We take every precaution to safeguard all your personal information from unauthorised access, use or disclosure.

    All personal information is encrypted. However, the Internet is not a secure medium and we cannot guarantee the privacy of your personal information.

    You must enter your username and password/verifying code each time you want to access your account or make transactions on SOUQ DELTA.

    Choose your password carefully using unique numbers, letters and special characters.

    Never share your username and password with anyone.

    If you are concerned that your username or password has been compromised, please contact our customer support team immediately and ensure you change your password by logging onto the My Account section on SOUQ DELTA.

    How you can contact us about privacy questions

    If you have questions or concerns about our collection and use of your personal information, please contact our customer support team at the "Contact us" link at the top of any site webpage.